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What is this about?

Which app

What kind of thing

What happened

What you were doing, what you expected, and what happened instead.

Device and version (optional)

Under About in the app. It saves a round trip.

How should we get back to you?

Give me a case number only We learn nothing about you. Come back with the number and read the reply. Email me a reply Easier if this needs a back-and-forth. We use the address for this one case and delete it when the case closes. You still get a number.

Please keep personal details out of it — names, addresses, card numbers, anything said in the meeting. Describe the fault, not the content.

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We keep what you type and nothing else. What happens to it.

Hang on to your case number

Three words and a date, easy to read back over the phone. It is the only link between you and your case, and we cannot get it back for you — so keep it somewhere safe. This browser remembers it too.

Two quick shortcuts

If it is about what Meeting Cue does with your words, its privacy policy probably answers it.

Subscriptions, refunds and cancellations go through Apple: Settings › Apple Account › Subscriptions.

Check a case

Where is my case up to?

Type in the number you were given. Nothing else is needed.

Lost the number? There is no other way to find a case — that is the trade the anonymous option makes. Raise a new one.

Tell us what happened.

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